myAlaska - Help

System Notifications

WARNING! Some PFD applicants have received fraudulent emails requesting they login to myAlaska or the PFD site and update their Alaska Residency verifiers. These emails WERE NOT sent by the State of Alaska. We recommend anyone who clicked on links in these emails to update their myAlaska password and security question/answer immediately. myAlaska does not send unsolicited emails or texts to users requesting they update their passwords or account details.

Go to myRnB - Retirement & Benefits Online Services

	myAlaska Help
	For assistance with your myAlaska account, 1-866-377-0126 (Hours: M, T, W & F from 8:00 AM - 4:30 PM. Thurs from 8:00 AM - 4:00 PM) Check out the myAlaska FAQs. Forgot my Username Forgot my Password
	Application Support
	myRnB - Retirement & Benefits Online Services myRnB Email: doa.drb.mscc@alaska.gov Phone: (800) 821-2251
	Online Services Support
	Support information for many of the State of Alaska services available through myAlaska. Individual Services ACPE - Alaska Student Aid Portal (ASAP) FAQs: http://acpe.alaska.gov/FINANCIAL_AID/Grants_Scholarships Alaska Mapper FAQs: http://dnr.alaska.gov/commis/pic/faq.htm DEC Air Online Services DEC Air Online Services Help FAQs: http://dec.alaska.gov/Applications/Air/airtoolsweb/AosHelp DEC Certified Water / Wastewater Operator System Operator Training & Certification Program Email: dec.opcert@alaska.gov FAQs: http://dec.alaska.gov/water/opcert/index_Operator.htm Docket - Vaccine Records Alaska Docket Support Email: docket@alaska.gov Phone: (907) 269-8090 FAQs: https://health.alaska.gov/dph/Epi/iz/Pages/records.aspx myADF&G FAQs: https://www.adfg.alaska.gov/myADFG/FAQ myRnB - Retirement & Benefits Online Services myRnB Email: doa.drb.mscc@alaska.gov Phone: (800) 821-2251 Unemployment Insurance Benefits FAQs: http://labor.state.ak.us/esd_unemployment_insurance/faq.htm Business Services DEC Environmental Data Management System (EDMS) FAQs: https://dec.alaska.gov/water/edms DEC Pay Invoices Online DEC Accounts Receivable Email: dec.adec.userfees@alaska.gov FAQs: https://dec.alaska.gov/Applications/DAS/OPC/Help/ DEC Water Online Application System (OASys) Water Information Management Team Email: dec.water.wimteam@alaska.gov Phone: (907) 465-5180 FAQs: http://dec.alaska.gov/water/OASysHelp/help.html DNR Division of Oil and Gas - Submit Royalty and NPSL Filings DOG Information Technology Email: DNROGRoyaltyFiling@alaska.gov FAQs: http://dog.dnr.alaska.gov/Services/Royalty DSDS - Harmony Data System Harmony Help Email: DSDSHarmonyHelp@alaska.gov

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