myAlaska Help

For assistance with your myAlaska account, 1-866-377-0126 (Hours: M, T, W & F from 8:00 AM - 4:30 PM. Thurs from 8:00 AM - 4:00 PM)

Check out the myAlaska FAQs.

Application Support

myRnB - Retirement & Benefits Online Services

myRnB
Email: doa.drb.mscc@alaska.gov
Phone: (800) 821-2251

Online Services Support

Support information for many of the State of Alaska services available through myAlaska.

Individual Services

• ACPE - Alaska Student Aid Portal (ASAP)
  • FAQs: http://acpe.alaska.gov/FINANCIAL_AID/Grants_Scholarships
• Alaska Mapper
  • FAQs: http://dnr.alaska.gov/commis/pic/faq.htm
• DEC Air Online Services
  • DEC Air Online Services Help
    FAQs: http://dec.alaska.gov/Applications/Air/airtoolsweb/AosHelp
• DEC Certified Water / Wastewater Operator System
  • Operator Training & Certification Program
    Email: dec.opcert@alaska.gov
    FAQs: http://dec.alaska.gov/water/opcert/index_Operator.htm
• myADF&G
  • FAQs: https://www.adfg.alaska.gov/myADFG/FAQ
• myRnB - Retirement & Benefits Online Services
  • myRnB
    Email: doa.drb.mscc@alaska.gov
    Phone: (800) 821-2251
    
• Unemployment Insurance Benefits
  • FAQs: http://labor.state.ak.us/esd_unemployment_insurance/faq.htm

Business Services

• DEC Pay Invoices Online
  • DEC Accounts Receivable
    Email: dec.adec.userfees@alaska.gov
    FAQs: https://dec.alaska.gov/Applications/DAS/OPC/Help/
• DEC Water Online Application System (OASys)
  • Water Information Management Team
    Email: dec.water.wimteam@alaska.gov
    Phone: (907) 465-5180
    FAQs: http://dec.alaska.gov/water/OASysHelp/help.html
• DNR Division of Oil and Gas - Submit Royalty and NPSL Filings
  • DOG Information Technology
    Email: DNROGRoyaltyFiling@alaska.gov
    FAQs: http://dog.dnr.alaska.gov/Services/Royalty
• DSDS - Harmony Data System
  • Harmony Help
    Email: DSDSHarmonyHelp@alaska.gov
    
• EDMS Permit Application and Reporting System
  • FAQs: https://dec.alaska.gov/water/edms